Last Updated: March 2026
At MyGirlfriendOnline.com, we strive to provide a high-quality virtual companionship experience. Because our services are digital and delivered immediately upon subscription or purchase, we have established the following Refund Policy to ensure clarity for all our members.
Digital Content Nature
By purchasing a membership or credits on MyGirlfriendOnline.com, you acknowledge that you receive immediate access to the premium features of our AI companionship platform. Due to the nature of these digital services, all sales are generally considered final.
Subscription Cancellations
You may cancel your subscription at any time. To avoid future charges, you must cancel your membership before the next billing date. Upon cancellation, you will continue to have access to the premium features until the end of your current billing cycle. No partial refunds will be issued for the remaining days in a billing cycle after cancellation.
Eligibility for Refunds
Refund requests are evaluated on a case-by-case basis. You may be eligible for a refund if:
You were charged multiple times for a single transaction due to a technical billing error.
The service was completely inaccessible for an extended period (more than 48 hours) due to a verified server-side technical failure.
A transaction was proven to be unauthorized or fraudulent.
How to Request a Refund
To request a refund, please contact our support team within 30 days of the transaction date at:
Email: support@mygirlfriendonline.com
Your request must include:
Your account username or email address.
The date and amount of the transaction.
The reason for the refund request.
Chargebacks
We encourage all users to contact our support team directly to resolve any billing issues. We are committed to providing excellent customer service and resolving disputes fairly. Please note that filing a fraudulent chargeback may result in the permanent suspension of your account and your details being reported to payment processor security databases.
Policy Updates
We reserve the right to modify this Refund Policy at any time to comply with payment processor requirements and legal standards.